Top 5 Reasons Why 'The Customer Is Always Right' Is Wrong
The phrase "The customer is always right" was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge's department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service.
The world's dumbest idea: Taxing solar energy
In a setback for the renewable energy movement, the state House in Oklahoma this week passed a bill that would levy a new fee on those who generate their own energy through solar equipment or wind turbines on their property. The measure, which sailed to passage on a near unanimous vote after no debate, is likely to be signed into law by Republican Gov. Mary Fallin.